Accessibility Statement

Last Updated: August 24, 2026

Penguin Services LLC, doing business as Penguin Safe (“Penguin Safe,” “we,” “us,” or “our”) is committed to providing an accessible and inclusive experience for all customers and visitors, including individuals with disabilities.

Our goal is to make PENGUINSAFE.COM, as well as our services and customer experience, accessible to the broadest possible audience.

Our Commitment to Accessibility

Penguin Safe recognizes the importance of accessibility and is committed to providing equal access to information, services, and opportunities.

We continually work to improve the usability and accessibility of our website and strive to follow generally recognized accessibility standards and best practices, including, where reasonably applicable, the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium (W3C).

Accessibility is an ongoing effort, and we periodically review our website as technologies, standards, and user needs evolve.

Website Accessibility

We strive to design and maintain PENGUINSAFE.COM so that visitors can access its content and functionality regardless of ability or the technology used to browse the website.

Our accessibility efforts may include:

Providing appropriate heading structures and logical content organization
Supporting keyboard navigation
Maintaining sufficient contrast between text and backgrounds
Providing alternative text for meaningful images where appropriate
Using descriptive links and navigation elements
Designing forms with understandable labels and instructions
Supporting responsive layouts and text enlargement
Improving compatibility with commonly used assistive technologies
Avoiding unnecessary barriers to accessing important information and services

We continue to evaluate these features as part of our website maintenance and development process.

Physical Accessibility and Our Services

Accessibility extends beyond our website.

Penguin Safe aims to provide a secure and comfortable experience for customers visiting our facilities. Our automated safe deposit solutions incorporate modern technology designed to make secure storage services convenient and accessible.

Where available, our automated safe deposit locker dispensing systems feature adaptable or scalable displays designed to facilitate use by customers with different accessibility requirements, including wheelchair users.

Our qualified personnel are also available to provide reasonable assistance to customers who may need help accessing or using our services.

Accessibility features may vary by location. Customers with specific accessibility requirements are encouraged to contact us before their visit so that we can make reasonable arrangements whenever possible.

Third-Party Content and Services

PENGUINSAFE.COM may incorporate or link to content, applications, platforms, or services provided by third parties.

While Penguin Safe encourages accessibility throughout the digital experience, we may not have direct control over the accessibility of third-party websites, applications, embedded content, or technologies.

We encourage third-party providers to offer accessible and user-friendly experiences and will consider accessibility when selecting and evaluating services where reasonably possible.

Ongoing Improvements

Digital accessibility standards, technologies, and best practices continue to evolve.

Penguin Safe views accessibility as an ongoing responsibility rather than a one-time project. We are committed to reviewing our digital presence and addressing accessibility issues as they are identified.

Despite our efforts, some content or functionality may not yet fully meet every accessibility standard or accommodate every assistive technology.

If you experience difficulty accessing any part of our website, please let us know so that we can investigate the issue and, where reasonably possible, provide the information or service through an alternative method.

Accessibility Assistance and Feedback

We welcome feedback from our customers and website visitors.

If you experience an accessibility barrier on PENGUINSAFE.COM, have difficulty accessing information, or require assistance using our website or services, please contact us.

When contacting us regarding a website accessibility issue, it may be helpful to provide:

The webpage or feature where you encountered the issue
A brief description of the accessibility problem
The browser, device, or assistive technology you were using, if relevant
Your preferred method of contact

We will make reasonable efforts to review accessibility concerns and provide assistance.

Contact Penguin Safe

For accessibility questions, assistance, or feedback, please contact:

Penguin Services LLC DBA “Penguin Safe”
36 N.E. 1st Street, Suite 116
Miami, FL 33132
United States

Phone: +1 516 347 4241
Email: info@penguinsafe.com
Website: PENGUINSAFE.COM

If you are unable to access information or complete a request through our website, please contact us by phone or email, and our team will make reasonable efforts to assist you through an alternative method.